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Quote to Live By

‘Ladies and Gentlemen…’ Not on Delta

Delta Air Lines has taken significant strides toward embracing a diversity, equity, and inclusion (DEI) agenda, spearheaded by Chief Diversity, Equity, Inclusion & Social Impact Officer Kyra Lynn Johnson. Johnson has been vocal about the airline's commitment to reevaluating traditional norms, including the language used in customer interactions.

The airline is not only revising its internal policies but also its external engagements. "The next thing we said is we were just going to flat out address inequity," Johnson remarked during a November 2021 interview. "And when we say we're boldly pursuing equity, that's what we mean. So we were going to lend our voice and our brand to things that support… justice and… equity. We're going to look at where we spend our PAC dollars. We're going to look at what legislation we should support," she added.

However, these changes have not been universally welcomed within the company. "Perhaps the greatest challenge has been normalizing those conversations," Johnson admitted. "So, notice I said the company has set an expectation that those conversations are to be normalized… That doesn't mean everyone feels that way. It doesn't mean that everyone's comfortable having those conversations."

In response to inquiries about Johnson's leadership and the DEI initiatives, a Delta spokesperson affirmed, "Delta is demonstrating an authentic commitment to being a workplace where all people can thrive and where we reflect the rich humanity of the customers and communities we serve across the globe."

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A Quick Look at the Latest Tweet

Politicians say the darnest things, and we can’t help but share some of the craziest ones we’ve seen. Check out the latest we found…

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